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108 Barracuda Spam Firewall Administrator’s Guide
Using the Task Manager to Monitor System Tasks
Advanced > Task Manager provides a list of tasks that are in the process of being performed, and also
displays any errors encountered when performing these tasks.
Some of the tasks that the Barracuda Spam Firewall tracks include:
Clustered environment setup
Configuration and Bayesian data restoration
Invalid users removal
If a task takes a long time to complete, you can click the
Cancel link next to the task name and then
run the task at a later time when the system is less busy.
The Task Errors section will list an error until you manually remove it from the list. The errors are not
phased out over time.
Replacing a Failed System
Before you replace your Barracuda Spam Firewall, use the tools provided on the
ADVANCED-->Troubleshooting page to try to resolve the problem with your Barracuda Spam
Firewall. For more information about these tools, refer to Troubleshooting on page 104.
In the event that a Barracuda Spam Firewall fails and you cannot resolve the issue, customers that
have purchased the Instant Replacement service can call technical support and receive a new unit
within 24 hours. The technical support numbers are listed on page 14.
After receiving the new system, ship the failed Barracuda Spam Firewall back to Barracuda Networks
at the address below. Barracuda Networks technical support can provide details on the best way to
return the unit.
Barracuda Networks
385 Ravendale Drive
Mountain View, CA 94043
Rebooting the System in Recovery Mode
If your Barracuda Spam Firewall experiences a serious issue that impacts its core functionality, you
can use diagnostic and recovery tools that are available at the reboot menu to return your system to
an operational state.
Note
To quickly configure the new system so it behaves the same as your failed system, use the system
configuration, Bayesian database, and user settings backup files from the failed system and restore
that data on the new system. For information on restoring data, refer to Backing Up and Restoring
System Configuration on page 86.
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